This Privacy Policy is designed to help you understand how PADNOS and its related organizations and affiliates (“we”, “us” or “our”), collects, uses and shares personal information collected through this website. We value your privacy, and we will not share your personal information with third parties except as described in this Policy without your consent.
BY USING THIS SITE, YOU AGREE TO BE BOUND BY THIS POLICY. IF YOU DO NOT AGREE WITH ANY OF THE TERMS OF THE POLICY, PLEASE DO NOT USE THIS WEBSITE OR PROVIDE US WITH YOUR INFORMATION.
What this Policy Covers
This Policy applies to our collection, use and sharing of your personal information (a) when you visit our website and its related sites (the “Site”), (b) receive our communications or participate in our online or offline activities or events, (c) create an account, and (d) that we obtain from third parties such as vendors, publishers and suppliers. This Policy applies only to information gathered as described above and does not apply to any other information or websites not owned or operated by us or information collected by us by other means.
Personal Information We Collect
This section of our Policy describes the categories of personal information we collect about you and the different ways in which we collect your personal information.
Information You Give Us. Personal information you may provide through the Site or otherwise communicate to us includes:
• Contact information. We collect information about you when you provide contact information to us via email or through the Site, including as a result of creating an account, registering for an event, signing up for text messaging, or applying for a job. This information may include your first and last name, email address, mailing address, and phone number.
• Mobile information. If you subscribe to text messaging, we may collect your mobile phone number, your provider’s name, and the date, time, and content of your messages.
• Payment information. We collect your payment information, such as credit card or bank account number, when you sell your materials or pay for our products and services.
• Facility information. If you visit our locations, we may collect personal information, such as your driver’s license information and fingerprints, as required by law to perform a transaction with you. Even if you do not complete a transaction, we may also collect personal information using technology in our locations, such as cameras and CCTV to protect the health and safety of our customers and employees and to prevent, investigate, and prosecute illegal activities.
• Correspondence. We may collect personal information you provide when you request information, respond to surveys, or otherwise correspond with us.
• Other information. We may collect other information from you that is not specifically listed here. We may use such information in accordance with this Policy.
Information We Get From Others. We may obtain additional information about you from third party sources, such as service providers, vendors, social media sites, and advertising agencies to provide you with more relevant information about our services. This information may include your contact information, buying preferences, or cookie information.
Information Automatically Collected. Our servers and third-party service providers may automatically record cookie information in connection with your use of the Site, which includes information such as your Internet Protocol (IP) address, device and browser type, operating system, DNS, the pages or features of the Site that you browsed and the time spent on those pages or features, the frequency with which you use the Site, the links that you click on or use, and other statistics. We collect this information in server logs and by using cookies and similar tracking technologies. See our Cookie Policy, below, for more information.
How We Use Your Personal Information
This section of our Policy describes the different purposes for which we may use the personal information we collect about you.
To Provide our Products and Services and Communicate With You. We use your contact information and other personal information to:
• provide you with our products and services and perform transactions with you;
• send you notifications and other communications; and
• respond to your requests, questions, comments, and feedback.
To Improve our Site. We use your cookie information to:
• provide, maintain and improve the Site;
• better understand your needs and interests, and personalize your experience with the Site; and
• perform website analytics and database management services.
To Send You Marketing Communications. We may use your contact information and mobile information to send you promotions and other marketing communications, but you may opt out of receiving them as described in the Your Choices section below.
To Consider You for Employment. If you have applied for a job through our Site, we will use the personal information you provide in connection with your application to consider you for that position.
To Personalize This Site and Advertise To You. We may use your cookie information to personalize your Site experience and communications and to manage and serve ads you see on the Site or on third party sites, including via targeted advertising. See our Cookie Policy, below, for more information.
For Compliance, Fraud Prevention and Safety. We may use some or all of your personal information as we believe appropriate to: (a) investigate or prevent violation of the law or your agreements with us; (b) protect our, your or others’ rights, privacy, safety or property (including by prosecuting and defending legal claims); (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity; (d) comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities; and (e) where permitted by law in connection with a legal investigation. For example, we may share information with law enforcement to reduce the risk of fraud or if someone uses or attempts to use our site for illegal reasons.
With Your Consent. In some cases, we may ask for your consent to collect, use or share your personal information.
How We Share your Personal Information
This section of our Policy describes the categories of personal information we share with third parties and the types of third parties with whom we share that information.
We do not sell your personal information; however, we may share your personal information with third parties for a number of reasons. For example, we may use third parties to help us design and operate the Site, provide services to support the Site such as search functionality, help us analyze our data, process your payment or job application information, advertise to you, or send information on our behalf about services and events in which you may be interested. Unless otherwise indicated at the time we collect your information, if we allow third parties to access the personal information we collect, we will have contractual provisions or other appropriate protections in place to ensure such access is for limited purposes and in compliance with this Policy. Specifically, we share your personal information with the following categories of third parties:
Related and Affiliated Organizations. We may share all of the personal information we collect about you with our affiliates and related organizations for use consistent with this Policy.
Service Providers and Business Partners. We may share your personal information with third parties as needed for them to provide us with services that help us with our business activities and to promote our services to you. This information may include your contact information, payment information, and cookie information. We may also share this information with our business partners who offer a service to you jointly with us.
Compliance, Fraud Prevention and Safety. We may disclose some or all of the personal information we have collected about you as we believe appropriate to government or law enforcement officials or private parties for the purposes described above under the section “For Compliance, Fraud Prevention and Safety.”
Business Transfers. We may sell, transfer or otherwise share some or all of our business or assets, including all of the personal information we have collected about you, in connection with a business deal (or potential business deal) such as a merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy.
Cookie Policy
This section of our Policy describes how we and our business partners may collect and store information about you and your use of the Site through cookies and other tracking technologies.
What are Cookies? Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies set by the website are called “first party cookies”. Cookies set by parties other than the website are called “third party cookies”. Third party cookies enable third party features or functionality, such as advertising or website analytics, to be provided on or through the website. The parties that set these third-party cookies can recognize your computer or device both when it visits the website in question and also when it visits certain other websites and/or mobile apps.
What Cookies and Other Tracking Technologies do We Use? We use several different kinds of cookies on this Site, including strictly necessary cookies, which are cookies that are necessary for the Site to function and cannot be switched off in our systems; performance cookies, which allow us to count visits and traffic sources so we can measure and improve the performance of our Site; and functional cookies, which enable the Site to provide enhanced functionality and personalization. Cookies are not the only way to track visitors to a website. We may use similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Sites. These technologies often depend on cookies to function properly, and so disabling cookies may impair their functioning. If you sign up to receive our e-mails, we will also use cookies in conjunction with these emails. When your browser downloads any graphic content in the e-mail, we will also place a cookie on your computer that will tell us if you come to our website at a later date.
Third-Party Cookies. In addition to our own cookies, we collaborate with various third-party service providers who also use cookies to help us optimize our website, to understand more about the visitors to our website, and to advertise to you.
Google Services. We use Google Analytics to help us gather statistical information about the visitors to our Site and to market our products and services. This information is collected via cookies and other identifiers that we and third parties place on our site. We and our third-party partners may use this information to gain a better understanding of the users of our Site and to improve our products and services. To understand how Google collects and processes data, including through the use of cookies and other technologies, please visit https://policies.google.com/technologies/partner-sites. To opt out of the Google Analytics, we encourage you to check out Google Analytics’ currently available opt-outs for the web.
How Do We Use Cookies? We and our third-party partners may use cookies to gain a better understanding of the users of our Site, customize your Site experience, and to improve our products and services. We may also use cookies to provide you with interest-based advertising, which shows interest-based ads to you on sites across the Internet. To support interest-based advertising, we and the companies we have contracted with may use anonymous information about your visits to our and other websites and applications. If you have provided us with other personal information as described in this Policy, we may associate that personal information with information gathered through cookies and other tracking technology to offer increased personalization and functionality. Third parties who place cookies and other tracking technology on our Site may also connect the information that they collect from these tools to other sources of information. To learn more about the use of cookies, pixels, or other technologies to deliver more relevant advertising, and to better understand how to manage your personal information, including access to and use by certain service providers, please visit http://www.aboutads.info/choices.
How Can You Disable Cookies and Other Tracking Technology? Depending on the type of browser and device that you use, you may have the ability to control the type of information that these tools use. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.com. Some Internet browsers also may be configured to send “Do Not Track” signals to the online services that you visit. This Site recognizes opt-out preference signals, which are also called Do Not Track or Global Privacy Control (GPC) signals, and will automatically opt you out of the sharing of your information if you have turned on such signals. Some browsers turn on GPC signals automatically, but you may need to configure your browser or use a browser extension to enable such signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
Text Messaging Terms and Conditions
If you opt-in to receive text messages from us, you consent to receiving recurring text (e.g. SMS and MMS) messages to the telephone number you provided. These messages may be sent using an automatic telephone dialing system. These messages are informational and transactional in nature and will not include marketing unless you expressly consent to receive such messages. We will not share your mobile information with third parties, including our affiliates, for marketing or promotional purposes.
Message frequency varies depending on your scheduling or other activity and interactions with us. Message and data rates may apply in accordance with your wireless carrier’s rate plan.
You may opt out of receiving text messages at any time by replying STOP to the message. You may receive one final confirmation message after opting out. For assistance, reply HELP to the message or contact us as detailed at the end of this Policy.
Not all mobile devices may be supported, and our text messaging may not be deliverable in all areas. We, our service providers, and mobile carriers are not liable for any messaging or wireless charges or any delayed or undelivered text messages.
Your Rights and Choices
You are not required to provide all personal information identified in this policy to use our website or to interact with us offline, but certain functionality will not be available if you do not provide personal information. For example, if you do not provide personal information, we may not be able to respond to your request, perform a transaction with you, or provide you with marketing that we believe you would find valuable.
You may opt out of marketing-related emails by following the opt-out prompt in the email. To opt out of text messages, reply STOP to any message. To opt out of other forms of communications, please contact us using the contact information provided at the end of this Policy.
Other Important Privacy Information
Third-Party Sites and Services. The Site may contain links to other websites and services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. We do not control third-party websites, applications or services, and we are not responsible for their actions. Other websites and services follow different rules regarding their collection, use and sharing of your personal information. We encourage you to read their privacy policies to learn more.
Security. The security of your personal information is important to us. We take a number of organizational, technical and physical measures that are designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies, and we cannot guarantee the absolute security of your personal information.
International Data Use and Cross-Border Transfers. We are located in the United States and have affiliates and service providers in other countries, and your personal information may be collected, used and stored in the United States or other locations outside of your home country. Privacy laws in the locations where we handle your personal information may not be as protective as the privacy laws in your home country. However, we will handle your personal information in accordance with this Policy regardless of where your personal information is kept. Your use of the Site or provision of any personal information constitutes your consent for the transfer of such data to the United States for the purposes identified in this Policy. If you have questions about cross-border transfers, please contact us as detailed at the end of this Policy.
Children. The Site is not intended for use by anyone under the age of 18, nor do we knowingly collect or solicit personal information from anyone under the age of 18. If you are under 18, you should not attempt to use the Site or send any information about yourself to us.
Notice to Indiana Residents
If you are an Indiana resident, this section applies to you in addition to the rest of this Policy.
NOTICE: We may engage in targeted advertising; in addition to using your data for our own internal purposes, we may engage in targeted advertising to better promote and market our products and services. We may also collect fingerprint data and other identifying information when you perform a transaction with us as required by law. You can opt-out of these practice as detailed below.
Indiana residents have certain rights regarding their personal information:
• Right to Correct. You may request that we correct inaccurate personal information we maintain about you.
• Right to Delete. You may request that we delete certain personal information we have collected about you, with certain exceptions.
• Right of Access. You may have the right to confirm whether we are processing your personal information, to access such personal information, to understand the third parties with whom we share your personal data, and, under certain circumstances, to receive a copy of such personal information.
• Right to Opt Out of Targeted Advertising. You may opt out of the use of your personal data for targeted advertising.
• Right to Opt Out of Sensitive Data Processing. You may have the right to withdraw consent or opt-out of further processing of your sensitive or biometric data; however, we may not be able to comply with your request where we are legally required to collect and retain this information.
This Site recognizes opt-out preference signals, which are also called Global Privacy Control (GPC) signals, and will automatically opt you out of the sharing of your information in a frictionless manner if you have turned on such signals. Some browsers turn on GPC signals automatically, but you may need to configure your browser or use a browser extension to enable such signals. Even if you do not currently use GPC signals, you may opt out of the sharing of your personal information, but to do so you must turn off third-party advertising trackers on any device used to access the Site. To do so, please adjust your browser settings.
To exercise your other rights provided above, contact us as detailed at the end of this policy. As part of your request, please specify which right you are exercising and be prepared to provide your name and contact information. After receiving your request, we will use the information you provided to authenticate your identity or your authority as an authorized agent. However, we may ask you to provide additional information if we cannot authenticate your identity or authority based on the information you have provided and the information in our records. We will not discriminate against you if you choose to exercise your rights.
We will try to respond to your request within 45 days and notify you if your request has been granted or declined, or if an exception applies to your request. If we need additional time, we will contact you with the reason and the extension period. We will deliver our written response by mail or electronically, at your option. Our response will also explain the reasons we cannot comply with any request, if applicable. We do not charge a fee to process or respond to your request unless your request is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate prior to completing your request.
You have the right to appeal our refusal to take action on a rights request after receiving our decision by contacting us as directed in our appeal response or as detailed at the end of this policy. We will try to inform you of our decision in writing within 45 days after receipt of your appeal, with a written explanation of our decision. If we need more time, we will contact you with the reason and the extension period. If your appeal is denied or if you have concerns about the results of an appeal, you may contact the Indiana Attorney General. We will provide their contact information with the results of the appeal.
How to Contact Us
PADNOS
185 West 8th Street
Holland, MI 49423
Tel: 800-442-3509
Email: customerservice@padnos.com
This Policy was last updated July 1, 2026.